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Support

Start here if you need help with your account, booking, provider setup, or platform access.

Bookings

Contact support if a booking displays incorrectly, the status is conflicting, or you need help after confirmation.

Notifications

Contact support if booking notifications, email, SMS, Telegram, or the calendar do not work as expected.

Provider setup

Contact support if you have issues with services, schedules, employees, gallery management, or public profile settings.

Recommended first steps

  • First, check the FAQ for common booking and provider questions.
  • Have the booking ID, provider ID, or employee ID ready before contacting support.
  • If the issue relates to a booking, also check the booking and cancellation terms.
  • If the issue relates to your account, provide the email associated with the account.