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Support

Contact us

If you need help with bookings, accounts, provider setup, or platform access, use one of the channels below.

General

[email protected]

Use this address for account questions, technical issues, and booking problems.

Business

[email protected]

Use this address for provider onboarding, business collaboration, and partnership inquiries.

Response time

Within 1–2 business days

For urgent booking or account issues, include the booking ID, provider name, and a brief description of the problem.

Before contacting support

  • Provide your account email or user ID.
  • If the issue relates to a booking, provide the booking ID and provider name.
  • For provider setup issues, provide the page URL and a brief description of the action you tried to perform.
  • For technical issues, provide the visible error message and the page where it occurred.